Reference FAQ

These are the most frequently asked questions as of March 20, 2020

Q: Are you closed?  

A: Yes, we are closed to the public through April 9, 2020. We are offering some limited services via telephone and through our e-resources. Click on the left-hand menu links for E-Books & E-Music and Services - Reference and Research for information.  

Q: How many cases of COVID-19 are in New Mexico? The United States? How do I find out more about COVID-19?

A: The numbers change frequently. For information on New Mexico and on the virus, go to the Department of Health's COVID-19 page here, to find information on the United States, visit the CDC's page here and for a global view, visit Johns Hopkins' COVID-19 tracker here.  

Q: Where can I get tested for COVID-19?  

A: Priority testing for coronavirus in Las Cruces has been announced by The New Mexico Department of Health (DOH). Priority testing is for those sick with specific symptoms of COVID-19 infection: fever, cough, or shortness of breath; or people who have recently traveled from high-risk areas Europe (including Italy), China, Iran, South Korea, Japan, Seattle, New York City, San Francisco, and Portland. 

Drive-thru coronavirus testing sites will take place as follows: 

Monday, March 23 at Burrell College of Osteopathic Medicine parking lot (3501 Arrowhead Drive) 

9 a.m. to 1 p.m.  (while supplies last) 

The Department asks residents for a limit of two people per vehicle to avoid unnecessary risk for viral spread. No insurance is required for screening. 

New Mexicans with health-related questions can call our coronavirus hotline at 855-600-3453. For non-health-related questions or concerns call 833-551-0518 or visit newmexico.gov, which is being updated and finalized as a one-stop source for information. 

Q: Where can I find information about food assistance?  

A: For seniors, Las Cruces Senior Programs is still offering meals by delivery or pick-up. To request a meal delivery or meal assistance, call 575-528-3012 

If you are new to a meal program and would like to participate, call 575- 541-2451 (M-F, 8 AM - 5 PM) 

For students- The Las Cruces Public School district is providing district-wide breakfast and lunch pickup. These meals are prepared “grab and go” to reduce risk of exposure in accordance with state and federal health guidelines. The meal distribution sites are open to all residents 18 and younger who are enrolled in public, private or charter schools.   

The breakfast and lunch meals are available simultaneously from 10:30am to 1pm at the following locations:  

Alameda Elementary - 1325 N Alameda Blvd, Las Cruces, NM 88005  

Central Elementary - 105 Alameda Blvd, Las Cruces, NM 88005  

Cesar Chavez Elementary - 5250 Holman Rd, Las Cruces, NM 88012  

Columbia Elementary - 4555 Elks Dr, Las Cruces, NM 88007  

Conlee Elementary - 1701 Boston Dr, Las Cruces, NM 88001  

Desert Hills Elementary - 280 Roadrunner Pkwy, Las Cruces, NM 88011  

Doña Ana Elementary - 5551 Cam De Flores  

Hermosa Heights Elementary - 1655 E Amador Ave  

Hillrise Elementary - 1400 Curnutt St  

Loma Heights Elementary - 1600 E Madrid Ave  

Lynn Middle School - 950 S Walnut St  

MacArthur Elementary - 655 4th St  

Mesa Middle School - 7225 N Jornada Rd  

Mesilla Elementary - 2362 Calle Del Sur, Mesilla, NM 88046  

Mesilla Park Elementary - 955 W Union Ave  

Picacho Middle School - 1300 New Mexico State Rd  

Tombaugh Elementary - 226 Carver Rd  

University Hills Elementary - 2005 S Locust St  

Valley View Elementary - 915 California Ave  

Families are encouraged to check the Las Cruces Public Schools website or social media pages for current information.   

LCPS  www.lcps.net  

LCPS Facebook www.facebook.com/LCPublicSchools  

LCPS Twitter, @LCPSnet 

Additionally: FYI (Families and Youth, Inc.) are providing breakfast service from 8 to 9am and lunch service from noon to 1pm at the following locations:  

Preciado Park, New Mexico State University - The park is adjacent to O'Donnell Hall at the corner of Gregg Street and Williams Avenue.  

Branigan Library - 200 E Picacho Ave  

East Mesa Community Center - 5589 Porter Dr  

East Mesa Splash Pad - 7125 Metro Park Dr.  

Radium Springs Community Resource Center - 12060 Lindbeck Rd  

Las Cruces High School - 1750 El Paseo Rd  

For everyone- Roadrunner Food Bank continues all regular service at each distribution center, upcoming dates are:  

March 27 – Alameda Elementary School – 1325 N. Alameda Dr.  

March 30 – Columbia Elementary School – 4555 Elks Dr. (parking lot at the former Columbia campus on Elks)  

April 1 – Lynn Middle School – 950 S. Walnut St.   

Information found at: http://www.lcps.net/LCPS/AdditionalMealSites.html 

Q: I have recently lost my job or have financial issues. What can I do?  

A: The New Mexico Department of Workforce Solutions has information on unemployment benefits and more. You can visit their website here or call them at 1-877-664-6984. Dona Ana County also has a list of services that provide loans and assistance here

Q: I own a small business and I have been impacted by the coronavirus. What can I do?  

A: The City of Las Cruces has put together a page of information on small business loans and other assistance. Click here for more information.  

Q: Can I still pick up my holds or inter-library loan books?  

A: Not at this time. We are extending holds so that anything you currently have on hold will still be available to you when we re-open. ILL is suspended until we re-open and any items that have not been picked up have been sent back. We can re-submit your request when we re-open to the public.  

Q: I don't have a library card, but I want to access your e-resources. Can I get a library card over the phone or online?  

A: Yes. Call the Circulation office (M-F, 9 AM - 5 PM) at 575-528-4000 or email library.admin@las-cruces.org to request a card.  

Q: I have an overdue item, can I return it? Will there be a fine?  

A: You can return checked-out items at any time to the book drop. We are waiving all fines and fees at this time, through April. All check-outs have been extended to April 16, 2020 so you don't have to worry about returning something.  

Q: What is the weather forecast for the next week?  

A: You can check the weather by going to Weather.Com and entering your zip code.  

Q: Where can I get tax forms?  

A: You can get New Mexico tax forms here and Federal tax forms here. Both the Federal and State government are extending filing dates. Please check their pages for updated information.