Dial-A-Ride

RoadRUNNER Two Color Logo

About Dial-A-Ride

Dial-a-Ride is a paratransit service offered by the City of Las Cruces RoadRunner Transit. Dial-a-Ride provides origin to destination on-demand transportation service to qualified individuals with disabilities as defined by the Americans with Disabilities Act (ADA). Fare is $1 for each one-way trip for qualified ADA individuals. Dial-a-Ride vehicles are wheelchair accessible and are operated by specially trained drivers.

Applying for the Service

To qualify as an individual with disabilities, please complete the application for this service (PDF)

Fax to 575-541-2545 or

Drop off to one of the following addresses:

Mesilla Valley Intermodal Transit Terminal (MVITT)
300 W Lohman
Las Cruces, NM 88001

Dial-a-Ride Administration Office
1501 E. Hadley, Building A
Las Cruces, NM 88001

Mail to:

Dial-a-Ride
c/o RoadRUNNER Transit
PO Box 20000
Las Cruces, NM 88004

Once an application has been approved, a rider may schedule a ride by calling 575-541-2777. Dial-a-Ride accepts next day requests for ADA registered customers. We request cancellations be made at least one hour in advance.

We welcome visitors!  Contact the Dial-a-Ride office at (575) 541-2777 for more information.

Visitors

We welcome visitors!  Eligible visitors are more than welcome to use our service for 21 days out of the year.  Please contact the Dial-a-Ride administration office at (575) 541-2777 to let us know when you will be here and we can provide you more information.

Senior Citizen Transportation

Dial-a-Ride also offers origin to destination paratransit service to citizens age 60 or older. 

RoadRUNNER Transit Dial-a-Ride fare for seniors is $1.00 per trip. However, those seniors traveling to and from City-operated senior meal program sites will continue to receive complimentary single trips from Dial-a-Ride paratransit service.

To qualify to use service, senior citizens must be registered with the Seniors Transportation Program. To register, please call 575-541-2777.

Personal Care Attendants can ride free of charge when accompanying an eligible customer. Please notify scheduler when making reservations to ensure adequate space is available on the vehicle. 

Companions may accompany a senior citizen but are required to pay the fare of $1.00 per trip.

Due to high demand, a minimum of two weeks advanced scheduling is required. Call 575-541-2777 to schedule your next ride through RoadRUNNER Transit's Dial-a-Ride service. We request that all cancellations be made at least one hour in advance.