Bill Pay Assistance


The City of Las Cruces offers options to those customers who may be in need of some assistance:

  • Payment Plan Agreement: Useful when customers owe several months of utility bills.
  • Preferred Payment Date: A monthly extension for disabled/elderly customers, so Las Cruces Utility bill due date coincides with the arrival of Social Security or Disability checks.
  • Budget Plan: Bill “leveling” to level out a customer’s monthly bill.
  • Promise to pay: Two-week extension on the billing due date.
  • Casa De Peregrinos (CDP): City funded program to assist Las Cruces Utility customers.
    You may contact the organization provided or contact one of our friendly Collection Representatives today at 575-541-2111 for a complete list of programs or organizations currently providing assistance with payment of utility bills.
  •  Low Income Heating Energy Assistance Program (LIHEAP) - Federal program coordinated by the State of New Mexico to assist citizens with heating resources (electric, gas, etc.).

Additional Information

Visit the New Mexico Department of Human Services for more information.